AUTOMATED IT SERVICE DESK
Improving Employee Experience and Productivity
Reduce Effort and Increase Output
The IT Service Desk is a critical component for any organization, serving as the first line of defense for issue resolution of employees’ support needs. Through automation, AI, and other customizable options, Eduark ac delivers a Service Desk that reduces manual effort, increases productivity, and is available 24/7. Eduark ac Service Desk solution is scalable, cost-effective, and customized to fit the unique needs of your organization.
Business Impact
Hybrid work is the new normal, requiring organizations to adopt digital transformation or risk being left behind without these advantages:
Resolve 30% of your service desk tickets through automation, according to technological research firm Gartner, Inc
Increase business ROI 3x through increased capacity, reduced effort and faster resolution
Maintain 24/7 coverage, with omni-channel support
Features and Capabilities
Handle frequently issues like password recovery
Raise tickets through multiple communication channels
Prevent a decline in service desk support quality and productivity
Avoid dissatisfactory customer experience due to inadequate service levels
Manage presence in multiple geographies with multilingual queries trickling in
Success Stories
Whether you need service desk support with people, process, or technology – Eduark ac Managed Services can help.
IT Service Management, ServiceNow
On-Demand Webinar: Demystifying the ServiceNow Journey to Digital Transformation with Simple Roadmap
IT Service Management, ServiceNow
On-Demand Webinar: Demystifying the ServiceNow Journey to Digital Transformation with Simple Roadmap
IT Service Management, ServiceNow
On-Demand Webinar: Demystifying the ServiceNow Journey to Digital Transformation with Simple Roadmap